Privacy Policy
Last updated: August 20, 2025
This Privacy Policy describes how TailOne (“Company”, “We”, “Us”, or “Our”) collects, uses, and discloses Your information when You use our Service. It also explains Your privacy rights and how the law protects You.
By using TailOne, You agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
- Account means a unique account created for You to access our Service.
- Application means the TailOne web or mobile application.
- Company refers to TailOne, Inc.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application and related services.
- Service Provider means third-party companies or individuals who process data on Our behalf (e.g., Stripe, Firebase, analytics providers).
- Usage Data refers to data collected automatically, such as IP address, browser type, and device information.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Types of Data We Collect
We may collect the following Personal Data:
- Email address
- First and last name
- Phone number (used solely for account verification and security)
- Usage Data
Usage Data
Usage Data is collected automatically when using TailOne. This may include Your IP address, browser type, operating system, the pages You visit, time and date of visits, and other diagnostic data. We may also collect device identifiers and analytics information when You access the Service on mobile.
Use of Your Personal Data
We may use Your Personal Data for purposes including:
- To provide and maintain the Service, including account management, trip coordination, and subscription access.
- To verify and secure Your Account using phone number verification and authentication measures.
- To process payments via third-party providers like Stripe.
- To communicate with You about updates, service notices, or support requests.
- To improve the Service through analytics and usage tracking.
- For compliance with legal obligations and fraud prevention.
Sharing Your Information
We may share Your information in limited circumstances:
- With Service Providers (e.g., Stripe, Firebase, Mailgun) for payment processing, authentication, and communication.
- For business transfers in the event of a merger or acquisition.
- With affiliates or partners only when necessary to provide services and subject to this Privacy Policy.
- With other users where required for trip coordination (e.g., limited profile details).
- With Your consent for any other purpose.
Retention of Data
We retain Your Personal Data only as long as necessary to provide the Service or comply with legal obligations. Usage Data may be retained for analytics and security for a limited time.
International Transfers
Your information may be processed outside Your state or country. By using TailOne, You consent to such transfers, subject to appropriate data protection safeguards.
Security
We take commercially reasonable measures to protect Your Personal Data. However, no online service is 100% secure, and We cannot guarantee absolute security.
Children’s Privacy
TailOne is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If We learn that We have collected data from someone under 18, We will delete it promptly.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage You to review their policies.
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on our Service. Please check this page periodically for updates.
Contact Us
If you have questions about this Privacy Policy, you can contact us:
- By email: support@tailone.ai
